Privacy Policy
Privacy Policy for Emergency Loan App
Last Updated: 24-Oct-2023
Introduction
Welcome to the "Emergency Loan" mobile application, provided by HRT ("we," "us," or "our"). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile application.
By using the "Emergency Loan" app, you consent to the practices described in this Privacy Policy. If you do not agree with the practices outlined in this policy, please do not use the app.
1. Information We Collect
1.1 Personal Information
We may collect the following personal information when you use the "Emergency Loan" app:
- Identification Information: Name, gender, residential/correspondence address, telephone number, date of birth, marital status, email address, or other contact information.
- Financial Information: Bank account details, PAN (Permanent Account Number), KYC status, signature, and photograph.
- Device Information: Information about your device, such as hardware model, operating system, unique device identifier, and mobile network information.
- 1.2 Information Collection and Use
- For a better experience, while using our Service, I may require you to provide us with certain personally identifiable information. The information that I request will be retained on your device and is not collected by me in any way.
- The app does use third-party services that may collect information used to identify you.
Link to the privacy policy of third-party service providers used by the app
- Log Data
I want to inform you that whenever you use my Service, in a case of an error in the app I collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing my Service, the time and date of your use of the Service, and other statistics.
Cookies
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.
This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
Service Providers
I may employ third-party companies and individuals due to the following reasons:
- To facilitate our Service;
- To provide the Service on our behalf;
- To perform Service-related services; or
- To assist us in analyzing how our Service is used.
I want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Links to Other Sites
This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by me. Therefore, I strongly advise you to review the Privacy Policy of these websites. I have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children’s Privacy
These Services do not address anyone under the age of 13. I do not knowingly collect personally identifiable information from children under 13 years of age. In the case I discover that a child under 13 has provided me with personal information, I immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact me so that I will be able to do the necessary actions
1.3 Non-Personal Information
We may also collect non-personal information, such as log file information, to improve the app's design and user experience.
2. How We Use Your Information
We may use the collected information for the following purposes:
- To provide the services offered by the "Emergency Loan" app.
- To process your financial and non-financial transaction requests.
- To conduct research and analytics for improving our services.
- To verify your identity and other parameters.
- To respond to your queries, feedback, and complaints.
- To send you updates and changes to the app's services and terms and conditions.
3. Disclosure of Information
We may disclose your information to the following parties:
- Regulatory authorities and agencies solely for processing transaction requests.
- Business entities involved in re-organization, amalgamation, or restructuring activities.
- Judicial or regulatory bodies, auditors, and third-party service providers.
- We will not publish or disclose sensitive personal data without your consent.
4. Data Retention
We will not retain your information for longer than necessary for the purposes stated in this Privacy Policy. You have the right to refuse or withdraw your consent for the use of your data, which may limit your access to certain services.
5. Security
We employ reasonable physical, managerial, and technical safeguards to protect your information. However, please be aware that no data transmission over the internet can be guaranteed to be 100% secure.
6. Updates and Changes to Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on the "Emergency Loan" app. You are advised to visit the app to stay informed about any policy changes.
7. Contact Us
If you have any questions or suggestions about my Privacy Policy, do not hesitate to contact me at emergencyl0ansupp0rt@gmail.com.
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